What Amazon actually does

Jeff Bezos started Amazon in 1994 as an online bookstore. It has since grown into what the company calls “the everything store”, and then well beyond retail. Today Amazon runs an online marketplace, its own logistics network, the Prime membership programme, a streaming service, a growing advertising business and Amazon Web Services (AWS), the world’s largest cloud platform.

How the business makes money

Amazon is really three businesses:

  • Retail and marketplace. Huge revenue but thin margins. A large share of sales comes from independent sellers who pay fees and use Amazon’s warehouses and delivery.
  • AWS. Renting computing power, storage and AI tools to other businesses. It brings in a small share of sales but a big share of the profit.
  • Advertising and subscriptions. Sellers pay to promote products on the site, and Prime members pay a yearly fee for delivery and streaming.

The cloud and advertising businesses carry much higher margins than shipping parcels, which is why they matter so much for earnings.

The dividend story

Amazon does not pay a regular dividend and has historically chosen to put its cash back into warehouses, delivery, data centres and new products. That is a deliberate growth strategy, not a sign of weakness. If you want dividend income, Amazon is not the right tool; if you want to understand what a pure reinvestment model looks like, it is a good example.

What to keep an eye on

  • Heavy investment. Data-centre spending for AI is very large and weighs on free cash flow.
  • Thin retail margins. Fuel, labour and delivery costs can squeeze profits.
  • Regulation. Competition authorities in several regions have examined its marketplace and cloud practices.
  • AWS competition. Microsoft and Google compete hard for cloud customers.

Quick take

Amazon is a growth company with a profitable cloud business behind a low-margin shop. It will not help you build dividend income, but studying it shows how reinvestment can substitute for payouts.